Manage your account and sign-in
Update the identity you use across workspaces and recover the right account context.
3 min readOn this page
Your account follows you across workspaces
Open Account to review your profile and primary email, then choose Edit profile or Open security settings. The secure account settings manage your supported sign-in methods, connected accounts, and active sessions. Changes to email or sign-in methods may require verification.
Your identity is shared across your workspaces. A team membership, workspace plan, and billing subscription are separate from your profile. Leaving a team does not cancel that workspace’s subscription or remove its shared reports.
Use the intended account
Choose Sign out from Account or the sidebar account menu to end the current session. If an invitation or report seems unavailable, confirm you signed in with the account that has access. Signing in with another email can place you in a different personal workspace.
A direct invitation link asks you to sign in before showing its workspace preview. If new-account registration is unavailable, contact the person who invited you about access; repeatedly opening the link will not enable registration.
Review account removal carefully
Account deletion, when enabled, is handled in secure account settings and requires confirmation there. CookieTrail does not currently provide a customer workspace deletion, ownership transfer, or bulk evidence cleanup flow. Do not treat deleting your sign-in account as confirmation that a workspace subscription has been canceled or its stored audit evidence has been erased.